Testimonials

From the very first contact I had with Kat, and then all the way through, we were beyond impressed with the exceptional service and support we received from the Tri City team. Everyone who was involved went above and beyond to get this very stressful process done as quickly and efficiently as possible. From start to finish Kat was there to answer all my questions promptly and professionally. She very calm and patiently guided me through each and every step. The tank removal itself and subsequent soil remediation that followed were lengthy and challenging for the crew, but they were always on time, ready to carry on with such positive attitudes and smiles! Throughout the job, they were so friendly, respectful and approachable, never too busy to stop and explain what they were doing. It was a pleasure doing business with Phil, Kat and the team; if you are ever faced with having to go through this, you can trust that you will be in excellent hands with them. We highly recommend Tri City and just wish there were more stars to give! They really are the best! Heartfelt thanks from our family to yours… Kim, Rick, Greg and mum.

Hi Kat;

Got your photo… you are welcome! And I am very happy to hear the boys are going to treat themselves; what a hard-working, efficient and just awesome team they are… they certainly deserve it! It was such an impressive thing to watch how carefully and quickly it was all done… from getting the excavator through the gate, without taking the fence down… the dig… the siphoning… and then… getting that massive whale of a tank out lol! Wow! I missed the last bit as I had to leave but was reassured there will be a report with photos once this job is all complete. We are also so grateful that we had all of you on board for this huge undertaking. Now both Dennis and Rick know what I was talking about since starting this process… that I could not have done it without your kind, patient, and expert assistance. We can sincerely say that not only did we luck out and get the best company to do this… we got the absolute best people/family! 

Thank you so much for all your advice and support through this… We did it!! 

Kim

Good Morning, Kat. Thank you for your kind words. They really mean a lot! I also was impressed by the excellent service I received from every one of you on the team. I felt safe and confident the whole way through.

J.A

Good Morning Kathy,

I was going to send you an email telling you how amazing your staff is; polite, careful, smiley and very efficient. They explained everything to me and it took much less time than I thought! Thank you so much to all of you for making the process easy and nice.

Thank you for sending the report and certificate. 

With much gratitude,

Liliana

We are sending our sincere thank you to you, Phil, Kaz, Joe and Gary for helping us in the removal of the oil tank out of our property and handling of the City permit. You had certainly made our nightmare into something a lot more bearable!

Eva Leung

Thank you very much for your work, I will not hesitate to recommend you to anyone else who needs a tank removal.

Kind regards,

Andrew Lees

On behalf of the Nelson family in Coquitlam, we thank you Tri-City Tank Tech for your outstanding service and compassion. It is clear, integrity and honesty are important to your company when dealing with clients. Phil, Cas and Matt were all awesome; they took the time to explain the process and timeline and ensured my Mom and Dad understood what was happening and next steps. The coordination of the Environmentalist (Dennis from ALARA Environmental Health & Safety) was seamless.

Special thank you to Matt for his equipment abilities and landscaping skills in ensuring the yard was ‘Open House’ ready for prospective buyers. We would highly recommend Tri-City Tank Tech. Thank you again, for your work and services. 

Cynthia and Robert Currie on behalf of Al and Virginia Nelson

Thanks for confirming for me that the tank removal qualifies for the home renovation tax credit. I wasn’t sure. I was very impressed with all aspects of Tri-City Tank’s work during their removal of my ancient oil tank. All of the employees that I dealt with were courteous and friendly. They were also fast, efficient, clean and they always showed up on time. I would highly recommend their services.

Regards,

Scott MacEachern
P.S. As I said before, Matthew is a fine representative for your company.

Thanks again for the prompt professional service last week! My clients have returned from their trip and were very pleased with your efficiency and the result!

Based on the positive experience I would be pleased to recommend you to others and don’t mind if you use my name. As you know I had a long chat with Terry prior to deciding to use Tri City Tank Tech and was pleased to confirm the information with BBB.

Thanks again to Terry and Matthew as well as yourself.

Patrick Goldney
Legend Real Estate Group Ltd.

I would like to take this opportunity to thank Tri-City Tank for the excellent way you handled the project on Norfolk Drive in Surrey. This project came in on budget and on time.

Your field supervisor, Mathew, did an excellent job on site, coordinating the other phases including pumping, tank removal and landscaping. Please express my thanks to Mathew, for his patience in dealing with my phone calls.

Myself and Remax in Guilford, would recommend your company for any future projects.

Please thank Terry Kennedy for his excellent site report.

Yours truly,

Timothy Harding

Thanks to Tri-CityTank Tech Ltd. , the clean-up of my leaked oil tank site was as painless as possible,they made a bad situation better. The area was cleaned up & is even more attractive than it was before.

Thanks Guys,

Susan Gibson

I just want to thank you all at Tri-City for helping me understand every step of the project, including the cost issues. You all have been tremendous! Please pass on a huge thank you to Joe, Matthew, and Terry ….and of course to you too!

THANK YOU! A job well done!!!

I REALLY appreciate everything you are all doing to help me with this tank removal and clean-up. This was such a worry for me and Matthew has made it so easy and pleasant to deal with the details. Joe and yourself have also been so accommodating. I am lucky to have you all on my side through this.

I promise to try to stay in better contact…. This has been a really crazy time with so much going on. Again, many thanks for your understanding and patience.

Liz Calvin

Just a short note to say “Thank you” to the boys who worked hard to remove and remidiate the site in my carport.  Matt was a very good leader and certainly knew what needed to be done and had well-trained the other three guys who dug and refilled the great hole to China they dug in the carport.

Regards,

Owen Wright

I would just like to say thank you to you and your company for coming to this property in such short notice.  
This is the first time using your company and I must say I was very impressed.   Matthew was great!  From the first time I spoke to him, to the end, he was very professional, personable and thorough.  He went out of his way to provide the best service to both myself and the perspective buyers.  So thank you!

Warmest regards,


Catherine



This note is to thank Matthew and your team for the hard work and positive attitudes throughout that long and expensive job at (blocked address).  It was a relief to me to know that the client interface was respectful and reassuring from beginning to end and that Matthew was always ready and willing to discuss the project with me so I could reassure the client during the process.

Thank you very much.

Ruth Hanson
Prudential Sussex Realty